Onsite across Auckland and Hamilton
Business IT and network cabling, done on site.
Structured cabling, Wi-Fi, servers, UPS, CCTV, printers and computer repairs - fixed or installed at your workplace by a technician who turns up, does the job properly and tests it with you. We help at home too.
- Price agreed before work starts
- No contracts or monthly fees
- Business, home and rural sites
Equipment we install, repair and support
What's going wrong?
Pick the one that sounds like you - or describe your own on the booking form.
Find the right service
Answer two quick questions and we'll point you to the right service and its starting price.
1Is this for a business or a home?
2What's it about?
3These are the services for you
What we do on site
From a single network point to a full office fit-out, every job is done at your premises.
Business IT
Onsite support, servers, power and office projects.
Onsite IT SupportA tech at your workplace when something's not working.UPS InstallationBattery backup so a power cut never takes you down.Server InstallationServers and NAS installed, racked and backed up.Server Room & Comms Cabinet SetupMessy comms cupboard to tidy, labelled rack.Office Moves & New Office SetupDesks, network and printers working on day one.PC & Laptop RolloutsNew computers prepared, deployed and old ones wiped and retired.Microsoft 365 Setup & MigrationMicrosoft 365 tenants, mailboxes, SharePoint and security set up properly.Backup Setup & Disaster RecoveryBackups that follow the 3-2-1 rule and are restore-tested.Network Health Check & DocumentationA full check of your network, with clear written documentation.After-hours Onsite ITDisruptive IT work done while your staff are away.IT Equipment Disposal & Data WipingOld computers wiped or drives removed, then recycled.Retail & Point-of-Sale ITTills, card terminals, printers and networks that keep trading.Medical & Dental Clinic ITClinic computers, networks and printers set up around patients.
Cabling & networks
Structured cabling, Wi-Fi, switching and cameras.
Wi-Fi & Network SetupWi-Fi that reaches every room. Networks that just work.Data & Network CablingStructured Cat6/6A and fibre cabling, patch panels and cabinets.CCTV & Security CamerasCameras you can check from your phone, installed properly.Firewall & Network SecurityBusiness firewalls, VLANs and VPNs configured and documented onsite.Fibre Optic CablingFibre links between buildings, floors and distant comms cabinets.New Build & Fit-out CablingData cabling planned and pre-wired before walls and ceilings close.Warehouse & Industrial Wi-FiWi-Fi that scanners and forklift terminals can roam on reliably.Business Internet & FailoverA second internet connection that takes over when fibre drops.Internet Setup & Provider ChangeoverNew fibre, wireless or Starlink internet connected, secured and every device reconnected.
Repairs
Computers and printers fixed where they are.
Computer & Laptop RepairSlow, broken or virus-ridden? Fixed onsite where we can.Printer Repair & ServicingJams, streaks and error codes fixed onsite.Virus & Scam RemovalPop-ups, scam calls and nasty software cleaned up.Data RecoveryGetting files back from failed, deleted or damaged drives.Mac Repair & SupportMacBook, iMac and Mac mini help at your home or office.Remote IT SupportSoftware, email, printing and account problems fixed over a secure remote connection, with an onsite visit booked if needed.Computer Health Check & Tune-upA full check of a computer's drive, updates, security, startup items, backups and cooling, with a written list of findings.Software Installation & TroubleshootingPrograms installed, licensed, updated and repaired, with junk software removed and error messages tracked down.Computer UpgradesSSDs, memory, Windows 11, graphics cards and power supplies fitted - with honest upgrade-or-replace advice.
Setups & installs
Printers, screens, Starlink and help at home.
Home Tech HelpPatient, friendly help with anything techy at home.Printer InstallationNew printers and copiers set up on every computer.TV, Sound & AV SetupTVs, soundbars and meeting rooms set up right.Smart Home SetupSmart speakers, lights and doorbells that actually work.Seniors' Computer HelpKind, unhurried help at home - with a SuperGold discount.Starlink InstallationDish mounted right, cabled tidy, Wi-Fi everywhere.Meeting Rooms & Video ConferencingScreens, cameras and audio that make meetings start on time.Digital SignageScreens for menus, notices and promotions, installed and scheduled.Computer Lessons & TrainingPatient one-on-one computer lessons at home, or small-team training at work, on Windows, Mac and Microsoft 365.Email Setup & SupportEmail set up, moved and fixed on your computers - Outlook, Apple Mail and webmail.Network cabling
Cabling that's planned, labelled, tested and documented
Structured Cat6, Cat6A and fibre for offices, warehouses, shops, clinics and new builds. Every run goes back to a patch panel in a cabinet, is tested end to end, labelled at both ends and recorded - so the next time something stops working, finding the fault takes minutes instead of hours.
We plan routes through ceilings, walls, trunking and conduit before a single cable is pulled, and work alongside your builder and electrician on fit-outs. Low-voltage data cabling only; mains wiring stays with a registered electrician.
Why book Onsite Tech
Onsite, not remote
We come to the equipment. Cabling, hardware, printers and networks are fixed where they are, not guessed at over the phone.
Clear, low rates
A $30 call-out, then the first hour and half-hour blocks - never by the minute. Bigger jobs are quoted before we start.
No contracts
Book one job. There is no monthly plan, no lock-in and no account to open.
Plain English
We explain what we found and what we did, without jargon, and leave notes for business jobs.
How a job works
- 1
Tell us the job
Use the booking form - a couple of lines is plenty. Photos help, and you can send them later.
- 2
Get a time and a price
We reply with a visit time that suits you and the cost before anything starts.
- 3
A technician arrives
On site, fixes or installs it, tests it with you and leaves everything tidy.
For businesses
Offices, shops, clinics, workshops and warehouses. Networks, cabling, servers, UPS, CCTV, printers and office moves - one-off jobs, after hours if you need.
Business IT on site
For home users
New computers set up, slow ones fixed, Wi-Fi in every room, cameras on the driveway and a SuperGold discount for seniors.
Tech help at homeOnsite IT for Auckland and Hamilton
Plenty of IT problems can't be fixed over the phone. A cable has failed in the ceiling, a switch in the comms cupboard is overheating, a printer's fuser has worn out, or the Wi-Fi simply doesn't reach the back of the warehouse. Those jobs need someone on site with the right tools and the experience to find the real cause.
That is the work we do. We send a technician to your office, shop, clinic, warehouse or home across the Auckland region and Hamilton, and we do the job there: cabling, networks, servers, power protection, cameras, printers and computers. You don't need a support contract or a monthly plan - you book the job you need and pay for that job.
Built around business IT
Most of our work is for businesses: structured cabling at fit-outs and moves, office networks and Wi-Fi, server and NAS installs, UPS and safe shutdown, CCTV for premises and yards, printer and copier setups, and office relocations planned around your trading hours.
Help at home, too
We also help households with new computers, slow laptops, Wi-Fi dead zones, cameras and smart home gear - and offer seniors patient, unhurried help with a SuperGold discount.
Common questions
Can't see yours? Ask it on the booking form.
Do I have to sign up to anything?
No. You book the job you need, we do it, and you pay for that job. There are no contracts and no monthly fees.
How much will it cost?
Onsite visits are a $30 call-out, $135 + GST for the first hour, then $60 + GST for each half hour after that - never by the minute. Remote help is $60 + GST a session. Bigger jobs get a free quote before any work starts.
Where do you go?
Right across Auckland and Hamilton - the North Shore, West, East and South Auckland, the Hibiscus Coast, Pukekohe and Hamilton.
When can someone come?
We book visits Mon-Fri 8am-6pm. For businesses that can't stop during the day, after-hours work can be arranged at our normal rates.
Do you do electrical work?
No. We work on devices, networks, data cabling and AV. Anything involving 230 V wiring goes to a registered electrician.